Frequently Asked Questions
What is your return policy?
We hope you love your MALLA pieces, however, if you would like to return or exchange an item, we would be happy to help. Returns and exchanges must be requested within 7 days of receiving your order, and sent back within 7 days of receiving your return label. Items must be unworn with tags attached to receive a refund.
How long does it take to receive my order?
We understand the excitement of receiving your items. Our pieces are made to order. Once your order has been successfully placed, it will take 2-3 days for the item to be made. Please allow up to 7 days for your package to arrive. Note that shipping times may vary based on your location and any potential delays beyond our control.
What do I do if I have questions?
For any questions, please email malla.nycdesign@gmail.com